Customer Service Representative - - 44390 - Fletcher Building

General Information

Job Type

Fixed Term

Description

As a Part Time Customer Service Representative on a Fixed Term Contract at Mico Silverdale you'll enjoy a varied, hands-on role and play a key part in creating the exceptional service experience our valued trade customers rely on and keeps them coming back. From providing tailored product advice and serving on the trade counter, through to picking, packing, and organising products for delivery.

Engage with customers face-to-face and over the phone
Recommend suitable products, process orders, and manage sales documentation
Assist with Inwards Goods, including accurate receipting and system entry
Monitor inventory levels, complete cycle counts and stock replenishment
Maintain cleanliness and uphold safety standards through general store housekeeping

This is a Fixed Term, Part Time Contract running until late December, based at Mico Silverdale, offering 20 hours per week working 4 hours per day across Monday to Friday. Start Times may vary between 7AM and 8AM, depending on business needs.

About You:

To succeed in this role, you’ll be a natural communicator and relationship builder who puts customers at the heart of everything you do. You’ll be friendly, reliable, enjoy working with others, and ready to jump in wherever needed.

Previous experience in a similar customer-facing or trade retail role
Strong attention to detail with excellent written and verbal communication skills
Confident using technology and navigating multiple system
Physically fit and comfortable with heavy lifting (25kgs) and manual handling tasks
Full NZ Class 1 Drivers’ Licence is essential
Forklift experience is preferred; an F endorsement is desirable
Knowledge of plumbing, building products or the construction industry is a plus

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.