Trade Support Team Member - Wellington

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  • Job Type:Full time
  • Category:Sales
  • Business Group:PlaceMakers
  • Location:Lower Hutt
  • Job Reference:26639
  • Closing Date:29 Jul 2022


About the role:

You will provide support to our Wellington Account Managers, suppliers, and customers managing a portfolio to ensure all information is correct and timely. Your main goal will be to ensure that our trade customers experience the best service from start to finish. 

Daily you will be responsible for –

Actioning customer enquiries by phone and email
Seek out value-add solutions for internal and external customers
Take clear briefs from stakeholders on what is to be quoted, and prepare document details as needed
Daily and weekly planning with account managers to ensure all opportunities are captured
Providing customers with product advice, quotes, and pricing information as well as tailored solutions 

Skills and Experience:

Proven Customer Service and/or Sales Experience
Administration background
Building Industry experience is not a must, but a desire to learn about our products is
Strong communication skills, ability to pick up the phone and provide tailored solutions
Be able to work under pressure and organise your time and environment for maximum efficiency
Computer literacy is important, a confident user of Excel, however, full training will be given on our in-house computer systems

About PlaceMakers and our Benefits

PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.
We offer an Employee Education Fund (EEF), where funding can be obtained for employees and family members to study and/or extend their learning further.
This role is working Monday to Friday 8.00 am – 4.00 pm, with no weekend work. 

How to Apply

Opportunities like this do not come along very often and these are limited. To express your genuine interest please submit your CV for review, if selected as part of our longlist you will be invited to complete video responses outlining why the position is of interest to you and what you can bring to the table.

Please note - A pre-employment medical, including a drug test will be required as well as being fully eligible to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.