Trade Support Team Member- Mt Wellington
- Job Type:Full time
- Category:Customer Service
- Business Group:PlaceMakers
- Job Reference:
- Closing Date:07 Apr 2023
This role will join our Trade Support Team in our busy Mt Wellington branch. You will be providing support to our Account Managers as well as directly managing a portfolio of customer accounts, you will ensure that our trade customers experience the best service from start to finish. Daily you will be responsible for Customer enquiries by phone and email. Daily and weekly planning with account managers to ensure all opportunities are captured. Providing customers with product advice, quotes, and pricing information as well as tailored solutions. Phoning customers to prompt upcoming requirements, as well as providing advice on PlaceMakers products and service. Liaising with inventory and dispatch regarding orders and deliveries. Dealing with suppliers around new products and specifications. Handle general price enquiries. This role offers 40 hours a week, Monday-Friday.
We are looking for someone with sales support or customer service background. You will need strong communication skills and a high standard of customer service. Be able to work under pressure and organise your time and environment for maximum efficiency. You will need to be computer literate and know your way around a computer. Full training will be given on our in-house computer systems, so you will need to be a keen learner.
We will ideally be looking for someone who has some understanding and experience relating to the building/Trade sector, however it will be your Sales and customer service skills which we will be most attracted to.
What we offer:
As a market leader we can offer opportunities for career/personal development and a friendly and supportive team. Every day is a challenge, but you will take on a role that provides a great opportunity to further develop your customer service & Sales skills. You will be part of a thriving organisation as a key member of the business enabling you to add real value and create impact. In return, you will be offered a competitive salary, an exciting benefits package which includes staff buying privileges, employee education fund and discounts on health insurance, all whilst being a part of a great team with a supportive and inclusive culture.
Please note – you must be in NZ and entitled to work indefinitely to apply for this vacancy. A Medical/drug and alcohol test and Criminal background check will also apply.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.