Trade Counter Customer Service - Hamilton

  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Mico
  • Location:Hamilton
  • Job Reference:MCO/10030631


Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction.

With over 65 branches throughout New Zealand, we are the biggest name in plumbing and bathroom supplies. We are also part of Fletcher Building so for you that adds up to great training and future career development, plus excellent company benefits.

Mico Hamilton has an exciting role for someone who is upbeat, flexible and versatile! Primarily based on our busy Trade Counter, you will be building rapport with our valued plumbing and trade customers, processing sales, answering phone enquiries, organising deliveries and providing sales solutions while providing a customer experience that is second to none.

Hours are Mondays to Fridays (7:15 am to 4:45 pm), and Saturdays (9 am to 1 pm) once a month.

Skills and experience we will be looking for:
  • You will need to have good computer, written, and communication skills
  • You will be flexible, willing to learn and will go the extra mile for our customers, employer and team mates. 
  • We are seeking someone who thrives on building lasting customer relationships across our well-entrenched trade customer base. 
  • An interest or experience in plumbing would be a great advantage, as would any previous customer service experience. However, if you are keen to kick start your career and have a positive attitude we would like to talk to you. 

We are a fun team who get on well together and are motivated to succeed so we are looking for a like-minded and customer-focused individual. We have a lot going on at once so you will thrive in a fast-paced environment but remain calm under pressure and work well with the team to achieve our goals.

Mico Plumbing can offer you a safe and rewarding environment to work in and great people to work with.  Alongside a competitive salary and benefits package, you will be developing your career within a quality driven organisation. Plus, being centrally located in Hamilton offers easy, comfortable living, with short commuting times across the city and a relatively relaxed pace and overall vibe.