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General Information

Job Type
Permanent
Category
Customer Service
Business
Mico
Location
Auckland
Job Reference
38399
Posted Date
17-Oct-2024
Closing Date
14-Nov-2024

Description

The Role: 
As the Assistant Branch Manager, you’ll work closely with the branch team and support the Branch Manager in daily operations. Your responsibilities will include:
  • Overseeing all areas of the branch, from inwards goods to the Trade Counter.
  • Providing exceptional service to our customers, including tradespeople, businesses, and homeowners.
  • Managing key accounts and quoting orders.
  • Supporting inventory management, inwards goods, and deliveries.
  • Ensuring products are organized and ready for delivery.
  • Assisting with administration and additional duties as needed.
This is a permanent full-time role, working Monday to Friday, 40 hours a week, with one rostered Saturday a month.

About You: 
To excel in this role, you should be an organized and reliable team leader with a customer-focused and outgoing attitude. You’ll need:
  • Proven experience in customer service and/or retail sales.
  • A collaborative leadership style to foster a strong customer service culture.
  • Strong interpersonal skills to build rapport with customers and the team.
  • Motivation and the ability to work proactively, independently, and under pressure.
  • Confidence with computers and learning new systems.
  • Physical fitness for manual handling and heavy lifting.
  • A full New Zealand driver’s license.
Our Benefits:
  • Competitive hourly rate and staff-buying privileges.
  • Genuine development opportunities within the wider Fletcher Building Group.
  • Employment Education Fund.
  • Health & Wellbeing initiatives, including an Employee Assistance Program.

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway.

Please note: A pre-employment medical, including a drug test and criminal background check, is required, as well as the legal right to work in NZ indefinitely.