Assistant Manager / Internal Key Account Manager – Walter Street Wellington - - 36537 - Fletcher Building

General Information

Job Type

Permanent

Description

Our Mico Walter Street store is a well-established and well-performing branch, boasting a beautiful showroom while providing trade solutions to a large and loyal trade customer base, residential solutions to home builders and commercial solutions to the local business sector.

The role

Reporting to the Branch Manager, this is a busy role that will see you bringing your drive and enthusiasm for Sales excellence, working an Trade customer portfolio, with plenty room for growth within the area. Apart from some walk-in homeowners, your customer base will be made up predominantly of tradies and businesses, and for them, service is critical.

As the Assistant Manager you’ll work closely alongside the branch team. You will help to lead the branch’s team through planning, motivating and coaching, to achieve and better the branch’s financial targets and maximising sales opportunities. Your relationship skills will prove invaluable, as you collaborate with your team and your peers, as well as building and strengthening relationships with key customers and stakeholders.

You’ll have the chance to learn our products, and this will give you the chance to progress in the branch, the business, and the organisation. Product or industry knowledge would be a real bonus, but we have heaps of great training materials, if you’re a willing learner!

This is a permanent, fulltime role, working Mondays to Fridays, with rostered Saturdays.

About you

To shine in this role, you’ll bring a customer-centric and solutions-focused attitude to the business and be prepared to work closely and flexibly with the rest of our team. The ability to build rapport and relationships should be your strength. Your knowledge of the industry or related industries will be a huge benefit but being an agile learner will serve you well.

A strong personal and work ethic is essential, and you’ll operate according to the importance of giving your word to your customers and making them and their needs your priority. Being able to build positive work relationships with the team and work collaboratively with them, will contribute to your own success as much as to the success of our branch.

With a collaborative leadership style, you will know how to get the best out of people and will enjoy seeing others grow and succeed. You’ll model a strong customer service culture and build and foster positive relationships between the branch team and the sales team in the region, to ensure high level service delivery. Essentially, your can-do, customer-centric and solutions-focused attitude will pave the way to your success, and the success of your team and branch.

What’s in it for you

In return, we’ll offer you a competitive package, excellent opportunities for training and development, and a strong and supportive team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for training and career development, plus company benefits.

Please note, a full pre-employment medical, including a drug test, will be required and you must currently be legally entitled to live and work permanently in New Zealand.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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