Branch Manager - Palmerston North - - 42102 - Fletcher Building

General Information

Job Type

Permanent

Description

Leadership, impact, and a better view, this role offers all three. Step into an established branch set in the heart of Manawatū and lead a team in a place packed with authentic New Zealand culture and the perfect blend of city comforts and rural charm.

As Branch Manager of PlaceMakers Palmerston North you’ll be hands-on, as this role isn’t about sitting back and overseeing; it’s about leading from the ground up, making smart calls, and building a branch culture that nails the basics. As the key link connecting our people and our Trade Customers, across everything from daily operations to bottom-line results. You’ll provide direction, support, and inspiration to your team, drive sales and deliver results. You’ll know when to step in, when to delegate, and when to challenge the status quo making decisions that shape the day and deliver on what we promise.

Drive team structure, safety, and performance through smart hiring, clear expectations, and strong leadership
Maximise sales through effective promotions, accurate pricing, strong product presentation, and confident, trade customer-focused selling
Manage stock accuracy, product availability, and delivery coordination to support sales and margin targets
Analyse and monitor financial and operational costings to report on sales performance, cost recovery, and loss reduction, contributing to accurate budget forecasts and financial planning
Manage operational costs and sales targets to ensure the branch is running profitably and performing in line with financial expectations
Build strong relationships with our Trade Customers by understanding their realities and challenges, making a difference through a one-stop shop and a team of trusted advisors committed 100% to exceptional service making things easier and always delivering on what is promised
Collaborate across branches, regional leadership, and cross-functional teams to align on strategy, share expertise, and deliver efficient, business-wide solutions

Permanent full-time role offering 40 hours per week Monday to Friday, with business-critical on-call responsibilities as required.

About You:

To succeed in this role, you’ll be a natural leader who sees the bigger picture understanding the needs and motivations of your team, trade customers, and stakeholders, building trust, and aligning toward shared goals. You’ll have a passion for developing others and ability to influence, empower, and drive success.

Proven leadership and operations experience in a comparable management role within a Trade focused environment
A Dynamic leader who demonstrates high levels of integrity, honesty, and personal accountability
Strategic thinker with a track record of driving business growth and achieving sales targets and committed to delivering great service
Analytical and solutions-focused, skilled in identifying opportunities and driving initiatives to deliver practical, commercially driven results.
Strong knowledge of building materials and a solid understanding of construction processes
Excellent interpersonal and communication skills
Tech-savvy and comfortable working across multiple systems.
Practical and hands-on, leading from within the team and being actively involved to provide support whether that’s jumping on a forklift or visiting a job site
Full NZ Class 1 drivers’ licence is a must

Our Benefits:

Competitive base salary, incentive scheme and tools of the trade
Genuine development opportunities that come with being part of the wider Fletcher Building Group.
Staff buying privileges and company benefits for you and your family
Employee Education Fund
Health & Wellbeing initiatives including an Employee Assistance Programme

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.