Branch Operator - Kerikeri / Kaitaia - - 42496 - Fletcher Building

General Information

Job Type

Permanent

Description

Leadership, impact, and a better view, this role offers all three. Step into a role leading two established branches and teams across a region where small townships, long standing relationships, and a strong regional identity shape the way we work a place defined by rich history, tight knit communities, and a unique character that stretches from the Bay of Islands to the gateway of the Far North.

As Branch Operator for PlaceMakers Kerikeri & Kaitaia, you’ll have Kerikeri as your home base with regular travel to Kaitaia to stay closely connected to your people, your customers, and the realities of day to day realities and performance across both sites.

This role isn’t about sitting back and overseeing it’s about leading from the ground up, making smart calls, driving sales, strengthening customer relationships, lifting commercial performance, and building branch cultures that nails the basics. As the key link connecting our people and our Trade Customers, you’ll influence everything from daily operations to long term strategic outcomes. You’ll provide direction, support, and inspiration to your teams; drive sales performance and deliver outcomes that matter. You’ll know when to step in, when to delegate, and when to challenge the status quo making decisions that shape the day and deliver on what we promise.

Attract, develop, and lead high performing teams through smart hiring decisions, clear expectations, constructive coaching, and strong safety leadership
Grow sales and margin by delivering excellent customer service, accurate and competitive pricing, strong product presentation, and confident, trade focused selling
Oversee stock accuracy, inventory management, and delivery coordination to support sales performance, customer satisfaction, and branch margin targets
Analyse sales and financial performance to report on sales performance, cost recovery, and loss reduction, contributing to accurate budget forecasts and financial planning.
Manage operational costs and sales targets to ensure both branches run profitably and consistently meet financial expectations
Build strong relationships with our Trade Customers by understanding their realities and challenges, making a difference through a one-stop shop and a team of trusted advisors committed 100% to exceptional service making things easier and always delivering on what is promised.
Collaborate across branches, regional leadership, and cross-functional teams to align on strategy, share expertise, and deliver efficient, business-wide solutions

Permanent full-time role with a home base at PlaceMakers Kerikeri & regular travel to PlaceMakers Kaitaia offering 40 hours per week Monday to Friday. (business-critical on-call responsibilities as required)

About You:

To succeed in this role, you’ll be a natural leader who sees the bigger picture understanding the needs and motivations of your team, trade customers, and stakeholders, building trust, and aligning toward shared goals. You’ll have a passion for developing others and ability to influence, empower, and drive success.

Proven leadership and operations experience in a comparable management role within a Trade focused environment
A Dynamic leader who demonstrates high levels of integrity, honesty, and personal accountability
Strategic thinker with a track record of driving business growth and achieving sales targets and committed to delivering great service
Analytical and solutions-focused, skilled in identifying opportunities and driving initiatives to deliver practical, commercially driven results.
Strong knowledge of building materials and a solid understanding of construction processes
Excellent interpersonal and communication skills
Tech-savvy and comfortable working across multiple systems.
Practical and hands-on, leading from within the team and being actively involved to provide support whether that’s jumping on a forklift or visiting a job site
Full NZ Class 1 drivers’ licence is a must

Our Benefits:

Competitive base salary, incentive scheme and tools of the trade
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Access to the PlaceMakers Joint Venture programme a long sting pathway for exceptional leaders who want to one day operate a PlaceMakers store
Staff buying privileges and company benefits for you and your family
Employee Education Fund
Health & Wellbeing initiatives including an Employee Assistance Programme

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.