Business Development Manager - - 38843 - Fletcher Building

General Information

Job Type

Permanent

Description

Our Laminex Story

For over nine decades, we've been an integral part of the Australian manufacturing landscape, contributing to the iconic design ethos of the nation. Since the early days, when Vegemite was becoming a household staple, our brand has been there, crafting quality products that have graced Australian homes across the country.

We have launched an exciting new brand MADE by Laminex to meet the needs of the ever changing market. Made by Laminex is a customisable modular joinery solution, designed to take the stress and complexity out of joinery, getting it installed on time and on budget.

Join Our Team and Lead the Way in Sales Excellence!

Imagine a place where your leadership and passion for sales come together to drive success. We're looking for a dynamic Business Development Manager to join our team and help us achieve our ambitious goals.

As a Business Development Manager, you'll be at the heart of our operations, focused on driving sales with Trades, Builders, Architects and Interior Designers. Your designated territory will be predominately the South East Melbourne Metro. Managing and growing existing customers and hunting for new business.

Based at our Dandenong South Distribution Centre it’s expected to be.

Key Responsibilities:

Service Excellence: Deliver outstanding service to our customers.
Profit Management: Manage profit to meet and exceed company expectations.
Customer Experience: Develop and implement strategies to enhance the customer journey, gather feedback, and make data-driven improvements.
Market Disruption: Drive change and innovation, leveraging your entrepreneurial mindset to disrupt the market and enhance our engagement.
Emotional Intelligence: Handle customer interactions with a high level of emotional intelligence, resolving conflicts effectively and ensuring customer satisfaction
Your role is multifaceted. You'll develop and implement strategies to enhance the customer experience, using data insights to drive continuous improvement. You'll guide customers through their purchasing journey and follow up on quotes to ensure they say yes.

But your impact doesn't stop there. You'll be a driving force in disrupting the market, bringing innovative ideas to the table, and leading the charge in our transformation.

What We're Looking For:

We are looking for someone with the flexibility to adapt to a dynamic environment and manage various responsibilities effectively.

Is this you?

Proven experience in a customer-facing sales role, preferably in building products or trades and services
Exceptional communication and interpersonal skills.
Proficiency in CRM systems (e.g., Salesforce) and customer feedback platforms.
High level of emotional intelligence and conflict resolution skills.
Industry-related experience in interior finishes is highly desirable.
At our company, we value your growth and development. You'll have the opportunity to expand your skills and knowledge, working in a supportive environment that encourages innovation and excellence.

If you're ready to make a difference and lead a team to new heights, we want to hear from you. Join us and be part of our journey to deliver outstanding customer experiences.