Customer Coordinator - - 42903 - Fletcher Building

General Information

Job Type

Permanent

Description

Higgins are seeking an experienced Administrator / Customer Coordinator to join our team based in Te Kauwhata, working on the Waikato District Council Northern road maintenance and renewals contract.

The contract covers North Waikato from Huntly to Pōkeno and includes the maintenance of a comprehensive network of approximately 1,200km of sealed and unsealed roads across rural and coastal areas.

This is a varied, hands‑on administration role where you’ll be responsible for general office administration, handling reception and enquiries. You’ll also be a key point of contact for customer and stakeholder enquiries, helping keep the community informed and supported, while supporting financial processes and elements of contract administration.

The role involves a mix of routine, day‑to‑day tasks and more complex administrative support. It’s an opportunity to be part of a team where everyone pitches in and where there is genuine scope to learn, develop, and take on more responsibility over time.

About you:

Skilled and organised, with solid administration experience
Comfortable with responsibility and rolling up your sleeves when needed
Calm, practical, and confident dealing with a wide range of people
Happy supporting both everyday office needs and higher level admin tasks
Keen to learn, grow, and build capability over time
Proficient in Microsoft Office (Word, Excel, Outlook)
Strong verbal, written, and listening communication skills
Ideally lives within 30 minutes of Te Kauwhata

Come join the Green Team:

A competitive salary package
In-house technical training and leadership development programmes
Access to educational funds for you and your children
Funding for school holiday programmes and tutoring
Discounts with Southern Cross, ANZ, Z Energy, PlaceMakers, Mico, and Samsung

Higgins is a leading construction and infrastructure company, proudly building and maintaining roads, bridges, and civil projects that connect communities across New Zealand. With a strong focus on safety, quality, and sustainability, we deliver projects that make a real difference. At Higgins, you’ll join a team that values collaboration, innovation, and career growth – because we believe our people are the foundation of our success.

We're with you on the road ahead - Ko tatou kei a koe i te huarahi kei mua

We are actively looking to fill this role and encourage your early application. Applications are reviewed regularly, and we reserve the right to remove the advertisement before the advertised closing date.

Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. So, if this role is of interest but you feel you don’t quite fit, we encourage you to apply anyway. We are enriched by many nationalities, languages, religions, customs, and lifestyles. We are proud of our diversity and see it as one of the things that make us better together.