Customer Service Representative - Albany - - 39921 - Fletcher Building

General Information

Job Type

Permanent

Description

About the role:

This is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch.

Ensure that our customers, who are made up of trades, businesses, and homeowners, are greeted with a cheerful smile and exceptional service.
Support the team in inventory management, inwards goods and doing deliveries
Ensuring products are organised and ready for delivery
Accurately checking and receipting product into our systems

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, 6:30am-3:30pm, with rostered Saturdays. Based in our Albany Branch.

About you:

To shine in this role, you’ll bring a customer-focused attitude and strong work ethic to the business and be prepared to work closely and flexibly with the rest of our team. Our team work collaboratively and so your strong teamwork skills are essential to this role. Alongside this, you also possess the following –

Proven experience in customer service, retail sales, hospitality or a warehousing environment
There will be manual handling and some heavy lifting required so you’ll need to be physically fit
Strong interpersonal skills and ability to build rapport to support our valued customers
Be confident with computers and learning new systems

A Full New Zealand drivers’ licence is essential, and a forklift licence is advantageous.

Our Benefits:

Competitive hourly rate and Staff-buying privileges
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Program

Please note: A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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