Fletcher Building

Full-time | Monday–Friday, 8:30am–5:00pm | Office-based

EasySteel is a trusted name in New Zealand’s steel industry, known for delivering quality products and exceptional service. Our Whangārei branch is looking for a confident, customer-focused team player to join us as a Customer Service Representative.

About the Role

This is a front-line, office-based position where you’ll be the friendly voice and helpful problem-solver for our customers. You’ll support sales activity, process orders, and ensure every customer interaction reflects the high standards EasySteel is known for.

What You’ll Be Doing

• Providing outstanding customer service across phone, email, and in-person enquiries
• Supporting sales by preparing quotes, processing orders, and offering product information
• Building strong relationships with customers and internal teams
• Ensuring accuracy in documentation and order entry
• Contributing to a positive, solutions-focused team environment

What We’re Looking For

• Proven experience in customer service and/or sales
• A positive, can-do attitude and a genuine desire to help people
• Strong communication skills and confidence dealing with a wide range of customers
• Good attention to detail and the ability to stay organised
• A team player who enjoys a busy, varied workday

Why Join EasySteel?

• Work with a supportive, down-to-earth team
• Stable, full-time hours—no weekends
• Opportunities to grow your skills within a respected national brand
• A role where your contribution genuinely matters

If you’re enthusiastic, customer-focused, and ready to bring your energy to a great team, we’d love to hear from you.