Customer Service Representative - - 38379 - Fletcher Building

General Information

Job Type

Permanent

Description

Our customers are the heart of what we do here at Easysteel, and we are looking for an enthusiastic and motivated individual who lives and breathes our values of being ‘customer leading’ and ‘better every day’.

We have a permanent, full time opportunity for an experienced Customer Service Representative to join our vibrant and friendly team in Whangarei. The team have an embedded culture they are proud of with many years’ experience, so you will learn from the experts. In this role you will be responsible for;

Taking inbound calls, making outbound calls and supporting walk in queries
Professionally handling customer enquiries or issues in a timely manner
Accurately arranging quotes and processing orders
Offering solution-based support to our valued customers.
General admin, filing, etc.

This position plays a pivotal part in our organisation dealing with a wide range of our customers and internal staff, so it is paramount that you have;

A strong level of attention to detail and accuracy
Excellent communication skills underpinned by a strong customer focused background with ay least 1-2 years experience
Hands on customer service experience, both over the phone and face to face, and be an enthusiastic team player who takes pride in their work
Passionate about providing our valued customers with a service experience that is second to none.
Be confident with computers and learning new systems (training provided)

Why join us?

As part of the Fletcher Building group of companies, we can offer great benefits including a competitive salary, flexible working, an incredible parental support scheme, educational support for yourself and your family, an opportunity to learn from some incredibly talented people and a fun and supportive environment with opportunities for growth and development.

Join us at Easysteel and be part of a team that’s passionate about innovation, customer service, and making a real impact in the market. Apply now to take your career to the next level!