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General Information

Job Type
Permanent
Category
Customer Service
Business
Iplex Australia
Location
QLD - BNE -  Northern Suburbs
Job Reference
38549
Posted Date
26-Nov-2024
Closing Date
03-Dec-2024

Description

About IPLEX

At Iplex we are committed to our vision to solve Australia's water challenges by partnering with our customers and communities to provide safe, secure, and innovative water solutions, both today and for future generations.


These are more than just words to us. They are how we want the world to be, how we want to act, and our reason for being – our why. It’s our common goal, our guiding light, and what keeps us showing up every day.


As the largest manufacturer and supplier of pipeline systems in Australia, we take pride in the vital role we play in Australia's water industry. Join us today and contribute to building a better future for generations to come.


About Our Vacancy 


We are excited to start recruiting for our newest Customer Service Representative at Iplex Brendale. Our team is looking for a fresh, energetic, and tech-savvy individual who prides themselves on exceeding customer expectations and constantly pushes themselves to customer service excellence! You are there to ensure you continue to lead the way in high-class service to all our customers, both internal and external Stakeholders. You will be responsible for customer service via phone and emails, processing quotes & orders, following up on sales opportunities, data entry, and ensuring pricing information is correct.


We work in a fast-paced environment, so it is important that you can think on your feet, work with efficiency, and follow directions. We have a dynamic team at Strathpine and love to celebrate success and wins – They are all long-term, successful, and engaged. We are looking for someone who can bring personality, passion and confidence to this full-time position.


Skills and Experience 

  • The ability to influence and negotiate with our customers
  • Understand how to work in a fast-paced environment
  • Sound knowledge of SalesForce or other advanced CRM systems
  • Ability to handle inquiries and complaints promptly
  • Excellent with Administration, Excel, and Outlook
  • Strong communication skills and attention to detail
  • You are an expert in problem-solving and creating solutions

Why Join Our Iplex Team

  • Full- Time Monday to Friday
  • Enjoy a hybrid work environment – 2 days from home
  • Ongoing training and development – to support your career goals
  • Nationally leading Parental Leave policy for Primary & Secondary Caregivers
  • Plenty of free car parks – Both on-site and street parking
  • Enjoy working in a diverse and inclusive team
  • Access to Top Talent programs
  • Supportive Leaders and Team to help with your induction

Join a great team with ongoing opportunities to grow your career!