Fletcher Building

We have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland. 

What we can offer:

• Competitive hourly rate
• Monday to Friday starting at 7:00 working every 3rd Saturday morning
• Minimum guaranteed 40-hour working week
• Benefits – discounted medical insurance, employee study fund, fuel and technology discounts
• Career development through our inhouse learning academy

Be responsible for: 

• Fulfilling Golden Bay and Dricon customer service expectations by managing customer orders and dispatch in a timely manner
• Build strong customer relationships becoming involved in any process improvements to raise quality and service
• Pro-actively identify and inform customers of any network/operational delays
• Maintain high standard of order processing and record to manage stock inventory

About you: 

• Preferably 3+ years’ experience in either Transport or Logistics environment
• Have strong communication skills, be customer centric, and have a positive and proactive attitude towards your work
• Be able to instantly build rapport with both internal and external customers  
• Thrive on solving problems and challenging the status quo