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General Information

Job Type
Permanent
Category
Customer Service
Business
Firth Industries
Location
South Auckland, Waikato
Job Reference
39265
Posted Date
12-Feb-2025
Closing Date
12-Mar-2025

Description

We have an exciting opportunity for a Distribution Coordinator to join our team based at Tuakau in Auckland.

What we can offer:
  • Competitive salary rate depending on skill and experience
  • Work-life balance: Monday to Friday - Minimum guaranteed 40-hour working week
  • Staff Discounts: Enjoy discounts at PlaceMakers, Southern Cross, Lumino, PB Tech, Specsavers, Samsung + more.
  • Employee Support: Access to the Employee Education Fund, Employee Welfare Fund, and Employee Assistance Program for you and your immediate whanau.
  • Parental Leave: Market leading Parental Leave Policy that will make it easier to our employees to become parents while working at Dricon
Be responsible for:
  • Fulfilling Dricon customer service expectations by promptly and accurately processing customer orders.
  • Ensure efficient allocation of orders to trucks, and cost-effective delivery of orders that are in full, on time and in specification.
  • Build strong customer relationships becoming involved in any process improvements to raise quality and service
  • Pro-actively identify and inform customers of any network/operational delays
  • Maintain high standard of order processing and record to manage stock inventory
About you:
  • Substantial experience in a customer service environment - Transport or Logistics experience advantageous
  • Have strong communication skills, be customer centric, and have a positive and proactive attitude towards your work
  • Be able to instantly build rapport with both internal and external customers 
  • Computer literacy - proficient alpha and numerical data entry skills
  • Well-developed time management and planning skills


Research shows that females and minority groups don’t apply for roles unless they match 100% the job description.

We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don’t fit it, we would still love you to apply.