Heating, Bathroom & Kitchen Consultant - Whitianga - - 41198 - Fletcher Building

General Information

Job Type

Permanent

Description

About the role:

You will be responsible for maximising the Heating, Bathroom, and Kitchen sales by providing excellent service to our Trade and Retail customers. This includes helping customers find and select product, providing product knowledge advice and completing all stock related tasks.

In addition to working in our HBK design showroom, you will be the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our business. This includes helping customers find and select product, providing product knowledge advice and completing all stock related tasks.

Daily you will be responsible for –

Assisting Clients with planning and designing Kitchen / Bathroom areas of the home, including themes, colours patterns and layout.
Creating sketches and drawings based on client requirements while looking for opportunities to add value and improve their experience
Maintaining relationships with clients via phone and email while offering product support and technical info to help find solutions
You will also play a vital part in direct sales with customers, getting orders pulled and ready for dispatch, and merchandising and maintaining aisles within the showroom.

This is a permanent full-time role, offering 40 hours a week, Monday-Friday + Rostered Saturdays, based in Whitianga with flexible start and finish times.

About you:

A Passion for Design is a must!
Experience in designing Kitchens, bathroom, laundry, flooring, and wardrobes is Ideal. Some CAD experience would be very helpful!
Customer Service/ Sales experience, confident and be a clear and accurate communicator who can deal with challenging demands and time frames.
You will be a people person thriving most when supporting our customers, so they get a winning in-store experience.
You will need to have excellent time management skills to meet tight deadlines and company targets.

Our Benefits:

Competitive hourly rate & Staff-buying privileges
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Program
Be part of a diverse and inclusive team

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.