Heating, Bathroom and Kitchen Consultant - Dunedin - - 43147 - Fletcher Building

General Information

Job Type

Permanent

Description

About the role:

You will be responsible for maximising sales by providing excellent service to our Trade and Retail customers. This includes helping customers find and select product, providing product knowledge advice and completing all stock related tasks.

In addition to working in our Interiors showroom, you will be part of our wider Showroom team and will interact daily with our customers who are the heart and soul of our business.

Daily you will be –

Building effective relationships with our Trade and Retail customers by offering product support, technical information, and interior design solutions
Part of a successful sales team ensuring that Targets and Budgets are met, seeking out value-add on solutionsand quoting all jobs that come in.
Discussing room layouts, proposing options with clients and produce sketches and drawings based on the house plan or space available
Consulting with clients face to face, on site, via phone and email
You will also play a vital part in direct sales with customers, getting orders pulled and ready for dispatch, and merchandising and maintaining aisles within the showroom

This is a permanent full-time role, offering 40 hours a week, Monday- Friday – there are occasional rostered Saturdays.

About you:

You will be a people person thriving most when supporting our customers, so they get a winning in-store experience.
Customer Service and/or Sales experience, confident and be a clear and accurate communicator who can deal with challenging demands and time frames
You must be polite, professional and will be accommodating when assisting our customers
We are looking for someone with a high standard of personal presentation and excellent verbal and written communication skills
You will need to have excellent time management skills to meet tight deadlines and company targets
Intermediate to advanced experience with MS Suites, including Excel, other computer programs are desirable – experience in Winnerflex would be desirable but not essential as training will be provided.

Our Benefits:

Competitive hourly rate & Staff-buying privileges
Hourly rate is to be discussed based on experience.
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Program
Be part of a diverse and inclusive team

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.