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General Information

Job Type
Permanent
Category
Customer Service
Business
PlaceMakers
Location
Christchurch
Job Reference
42731
Posted Date
10-Mar-2026
Closing Date
07-Apr-2026

Description

About the role:
To promote and maximize interior categories sales, including the coordination of product supply to sites and project performance of our installed solutions. You will be responsible for managing the key supplier, sub- contractors and client relationships across both trade and retail projects.  

A typical day will include - 
  • Identify opportunities and add services and solutions where possible 
  • Communicating positively to build long term relationships between our contractors, clients and our key suppliers. 
  • Proactively assist customers with their needs by providing quotes from consultations or building plans, selecting products, providing product knowledge advice, and managing orders to site
  • Managing the procurement of products into store and ensuring customer timelines are meet
  • Keeping the customer informed throughout the process of any changes likely to affect their project
  • You will build effective relationships with our Trade customers by offering product support, technical information, and interior design solutions. 
  • Make sure sales information is processed promptly and accurately 
  • Assist with issue resolution by identifying the right fix and providing practical solutions to job-related problems.
  • Undertake projects or activities as required by the business 
  • Supporting the team in the showroom as required  
  • Actively demonstrate safe work processes, and behaviours and ensure these are followed by all employees and contractors in their place of work

This is a permanent full-time role, offering 40 hours a week, Tuesday – Saturday. 

About you?
  • Capable in relevant systems to retail or project management
  • Proven customer service and interior design skills, ideally with Kitchen design experience
  • Confident, clear and accurate communicator 
  • Strong team player and self-driven and proactive
  • Strong attention to detail and can organize your time and tasks effectively 
  • Adaptable and able to think of alternative solutions to meet customer demands 
  • You will need to have excellent time management skills to meet tight deadlines and company targets
  • Intermediate to advanced experience with MS Suites, including Excel, other computer programs are desirable – experience in Winner flex would be an advantage

Our Benefits:
  • Competitive hourly rate & Staff-buying privileges 
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employment Education Fund
  • Health & Wellbeing initiatives including an Employee Assistance Program 
  • Be part of a diverse and inclusive team 
Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.