Internal Key Account Manager - East Tamaki - - 40251 - Fletcher Building

General Information

Job Type

Permanent

Description

The role:

Reporting to the Branch Manager, this role will see you supporting and maintaining the Branch major GHB customers as an Internal Key Account Manager. This role also requires assist the team with sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch.

Understanding the key customers’ needs and providing professional solutions
Answer calls and emails and quoting orders
Working with Site Managers to ensure specific time frames for their projects are meet
Communicating delivery times and preparing order ready for delivery
Communicating with suppliers to check availability of products.
Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday from 8-5pm and every third Saturday.

About you:

Around 2 –3 years’ experience in a customer service/sales environment preferably in the Plumbing Industry
Ability to quickly learn about the company’s products
Strong organisation and co-ordination skills
Ability to work at pace while maintaining attention to detail and accuracy
Ability to embrace and adapt to new technology, with an intermediate level skills of Excel
Persuades or influences a customer to accept a point of view or take a course of action which directly or indirectly generates sales
Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive
Has the ability to maximize competitive advantage while professionally disadvantaging the competition
Effectively manages multiple demands upon time to ensure tasks are completed on schedule
Interacts with others in a way that gives them confidence in your intentions and those of the company
Generates innovative solutions; explores different and novel ways to deal with problems and opportunities
Full New Zealand drivers’ licence will be beneficial for this role.

Our benefits:

Competitive hourly rate and Staff-buying privileges
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Program.

Join Us:

We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Please note – A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.