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General Information

Job Type
Permanent
Category
Management
Business
PlaceMakers
Location
Auckland
Job Reference
42801
Posted Date
12-Mar-2026
Closing Date
09-Apr-2026

Description

As the Operations Team Leader at PlaceMakers New Lynn, you’ll be a trusted expert for our trade customers, guiding your team to deliver tailored product advice and exceptional service from the moment someone walks through the door. You’ll take ownership of the daily operations across the Showroom and Yard & Drive Thru areas, ensuring all areas are safe, well-stocked, and visually appealing. You’ll mentor your team, uphold our customer first culture, and help create an experience that keeps them coming back.

  • Lead and motivate the team to exceed customer service and sales targets
  • Provide expert product recommendations tailored to customer needs
  • Manage stock levels through regular cycle counts and coordinate timely ordering
  • Support accurate picking, packing, and preparation of customer orders
  • Provide hands on leadership through training, coaching, and ongoing support
  • Help ensure product is correctly loaded, strapped, and ready for customer collection or delivery
  • Ensure the showroom, yard & drive thru areas are clean, safe, and well-presented at all times

Permanent full-time role based at PlaceMakers New Lynn offering 40 hours per week Monday to Friday with rostered Saturdays

About You: 
To succeed in this role, you’ll lead by example and bring proven leadership experience that engages and motivates your team. You enjoy working with others, take pride in putting customers first, and make every interaction a positive one. Practical and hands on, you’re comfortable jumping on a forklift, helping prepare loads, or serving customers at the trade counter whenever needed.

  • Leadership skills with the ability to inspire and support a team
  • Excellent interpersonal and communication skills
  • Bring fresh ideas and a bold approach to problem-solving to help achieve team and business goals
  • Take initiative to review how things are done and make improvements where needed
  • Physically fit and capable of heavy lifting and manual handling
  • Knowledge of building materials or understanding of construction processes is advantageous 
  • Full NZ Class 1 drivers’ licence is essential 
  • Forklift Licence with F endorsement is advantageous

Our Benefits:
  • Competitive base remuneration
  • Staff buying privileges and company benefits for you and your family
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employee Education Fund
  • Health & Wellbeing initiatives including an Employee Assistance Programme
Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.