Fletcher Building

We’re looking for a customer-focused, all-round team player to join our PlaceMakers Huntly branch in a dual role supporting both our Showroom/Trade counter and Yard & Drive-Thru operations.

As the first point of contact for many of our customers, you’ll be at the heart of the branch providing expert support, building strong relationships, and ensuring every customer has a seamless experience from enquiry through to loading and dispatch.

This is a hands-on, fast-paced role where no two days are the same. You’ll move between assisting customers in the showroom, processing trade sales, and supporting the yard team with picking and loading orders keeping our customers moving and their jobs on track.

What your day-to-day will include

Providing exceptional service at the trade counter and showroom, offering product advice and solutions
Building strong relationships with trade and retail customers, understanding their needs and timelines
Processing sales and supporting the growth of the showroom/trade counter
Merchandising products and supporting in-store promotions
Assisting with customer returns, repairs, and enquiries
Supporting yard & drive-thru operations—picking, packing, and loading products safely and efficiently
Loading/unloading goods and ensuring orders are accurate and secure
Monitoring inventory, cycle counts, and stock movements
Maintaining a clean, safe, and well-organised showroom and yard
Contributing to a positive team culture and strong health & safety practices

This is a permanent, full-time role (40 hours per week), working Tuesday – Saturday

About You
You’re someone who thrives on variety, enjoys being hands-on, and takes pride in delivering great customer experiences. You’re just as comfortable talking through product solutions as you are getting stuck in out in the yard.

We’re looking for:

• Proven experience in customer service and/or retail sales
• A strong sales focus with the ability to build rapport quickly
• A positive, can-do attitude and willingness to learn
• Confidence working both indoors and outdoors in a physical role
• Good communication, organisation, and attention to detail
• Basic computer and numeracy skills
• Building or trade product knowledge (advantageous)
• A forklift licence (or willingness to obtain one)
• A commitment to teamwork, safety, and doing things right

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.