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General Information

Job Type
Permanent
Category
Customer Service
Business
PlaceMakers
Location
Auckland
Job Reference
42398
Posted Date
29-Jan-2026
Closing Date
26-Feb-2026

Description

This isn’t your average retail job. As an Operations Team Member at PlaceMakers Wairau Park, you’ll be a trusted expert our building trade customers rely on. You’ll primarily support our Showroom and HBK (Heating, Bathroom, Kitchen) areas, while also providing support across the wider branch including our yard and drive thru when needed.

With a flexible, can-do attitude, you’ll join a team and help build a team culture that nails the basics. From greeting customers and offering tailored product advice to preparing orders and ensuring stock levels are exactly where they need to be, your role will be key in keeping our operations running smoothly and ensuring customers leave with what they need creating an experience that keeps them coming back.

  • Engage with customers face to face recommending suitable products to suit their needs and preference
  • Pick, assemble, and process orders, transactions and returns
  • Merchandising and assisting with in store promotions and display setup
  • Supporting Inwards goods by accurately checking & receipting product deliveries
  • Load/unload customer vehicles, delivery vans, and supplier trucks
  • Monitor inventory levels, complete cycle counts and stock replenishment
  • Maintain cleanliness and uphold safety standards through general store housekeeping

Permanent full-time role based at PlaceMakers Wairau Park offering 40 hours per week Monday to Friday with rostered Saturdays.

About You:
To succeed in this role, you’ll be a natural communicator and relationship builder who puts customers at the heart of everything you do and making every interaction a positive one. You’ll be friendly, dependable, physically fit and ready to jump in wherever needed. 

  • Bring a strong work ethic and approachable down-to-earth attitude 
  • Committed to delivering great service to everyone you meet
  • Strong attention to detail with excellent written and verbal communication skills
  • Confident using technology and navigating multiple system
  • Previous experience in similar customer facing or trade retail sales or warehousing role 
  • Knowledge of building products or the construction industry is advantageous but not essential
  • Physically fit and capable of heavy lifting and manual handling
  • Full NZ Class 1 drivers’ licence is essential 
  • Forklift experience with F endorsement is desirable 

Our Benefits:
  • Competitive base remuneration
  • Staff buying privileges and company benefits for you and your family
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employee Education Fund
  • Health & Wellbeing initiatives including an Employee Assistance Programme

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.