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General Information

Job Type
Permanent
Category
Sales
Business
Fletcher Living
Location
Auckland
Job Reference
39632
Posted Date
07-Mar-2025
Closing Date
06-Apr-2025

Description

About Us

If we could have it our way, people would talk a little less about housing and a lot more about living. That's because we believe the Kiwi dream is bigger than a quarter acre. It’s about living the life you want. So, we create neighbourhoods designed to nurture living in all its beauty, richness and variety. 

Our newest offering, Vivid Living, is designed for residents aged 70+ who want to keep living independently, socially connected with the community, and supported by the level of care they choose. The integration of Vivid Living into already thriving Fletcher Living neighbourhoods, is a deliberate way of expanding our communities and our business and setting them up for success.

Why Join Us?

We’re a high performing business and are proud to say that we have a highly engaged and successful team. We have a fantastic people culture and encourage everyone to bring their full and genuine selves to work. Our workplaces are enriched by many different nationalities, languages, religions, customs, and lifestyles. We’re proud of this diversity and understand that it brings a richer and broader perspective to how we operate by helping us connect better with our people and with our customer base. 

About the Role

Due to internal team movements, we are seeking a Sales Manager to join our growing team and lead the sales function of our dynamic new business. Your responsibilities will be to:
  • Drive go-to-market strategies for each new village development, leading new location launches across our growing Auckland portfolio. Ensuring deep local market knowledge and customer intimacy to drive sales results 
  • Provide leadership and development to team members, ensuring alignment with Vivid Living's vision
  • Work closely with our marketing teams to ensure brand positioning, retail marketing, and promotional activities drive desired sales outcomes
  • Lead and manage the individual village sales plans for each financial year to generate the sale of Occupation Rights Agreements (ORAs) in accordance with Vivid Living’s budget and plans
  • Provide regular market insight on retirement industry trends, price points, competitor activity to enable Vivid Living to respond accordingly
  • Understand customer needs and expectations, providing continual insights to inform sales, marketing, operational, and design decisions to provide the best customer outcomes
  • Drive the use of a CRM system, ensuring best practice use of the system to manage the prospects funnel and sales process, including optimising use of dashboards and reporting
  • Continual refinement and improvement of Vivid Living sales procedures and KPIs to drive a sales performance culture
  • Lead and drive the customer satisfaction (NPS) programme to deliver exceptional customer outcomes
  • Drive sales competencies, and provide best practice sales training for team members

About You

To be considered for this role you must be an experienced and passionate sales manager with a proven track record in the residential property or retirement industry. As Vivid Living is still relatively new, the business is set to evolve considerably over the next couple of years as we shape up our offering and continue to build our customer base. That means that the ideal person we are looking will be confident in their own individual sales ability, setting new plans and KPIs, and able to think strategically as we grow the portfolio. You will also enjoy working in a dynamic environment and have a flexible and positive approach. We have a dedicated and friendly team already in place and kicking goals, so we look forward to having you come on the journey with us!

Benefits

If you are someone who enjoys being part of a high-performing team with big aspirations, then this could be the role for you. Along with providing a competitive starting salary, commission and bonus, we offer the unique opportunity to be part of a ‘start-up’ business with the brand, financial backing, and systems of an industry leader in Residential Construction.

Application Process

Applications should be made by submitting a CV and cover letter outlining your interest, motivation and what you would bring to this role by way of background, experience and fit for the role and our team.  Please apply online.