Sales Support Coordinator - - 40918 - Fletcher Building

General Information

Job Type

Permanent

Description

Do you love a role that is varied and has loads of autonomy?
Fletcher Insulation, passionate about your health & wellbeing
26-Weeks Paid Parental Leave – Nationally Leading Policy!

Who Is Fletcher Insulation?

Fletcher Insulation is a leading Australian manufacturer and distributor of insulation products, with iconic brands such as Pink® Batts and Sisalation®. We are an Australian company, and part of the Fletcher Building group. Our products are used extensively in the building industry on residential and commercial projects and are supplied through our specialist customer channels, which include insulation supply and install businesses, commercial contractors, national outlets and retail hardware stores.

We continually invest in more sustainable manufacturing processes and look to ways of bringing innovative products and services to the Australian market. Our purpose is to passionately create a better world through insulation and innovation, simply delivered. Our vision is to go beyond great insulation, a journey that our employees and customers are actively engaged in.

What Your New Role is All About!

We have an exciting opportunity for a passionate, fun, and capable Sales Support Coordinator to join our team in Jandakot WA. This is a dynamic and varied role that plays a critical part in enabling our Account Managers to stay on the road and focused on customer engagement.

As the central point of coordination between our sales, distribution, and installation teams, you’ll be responsible for a wide range of administrative and operational tasks, include managing customer communications, processing orders, scheduling installations, liaising with contractors and site supervisors, and supporting the Supply & Fit area of the business.

To thrive in this role, you’ll need to be highly organised, tech-savvy, and proactive. You’ll be someone who enjoys juggling multiple priorities, can confidently make decisions, and is always looking for ways to improve processes. Your ability to build strong relationships with both internal and external stakeholders will be key to your success along with your ability t think to your feet!

Does This Sound Like You?

Internal Sales, Customer Service or Business Admin experience
Experience with quotes, technical products, and processing orders
You have an influential communication style
Experience with CRM & ERP systems – SAP an advantage
Ability to handle inquiries and complaints
Excellent in data entry, computer systems
Bright and confident personality
Strong communication skills and attention to detail
You are an expert in problem-solving and creating solutions
Experience in building products would be advantageous
Not afraid to help in Distribution from time to time

Perks for Joining our Team!

Full- Time Monday to Friday
Stunning Work-Life Balance – Ask me how!
26 Weeks Paid Parental leave – and exceptional perks for the secondary caregiver too
Fletcher Building Discounts across all brands
Work Perks – Exclusive to Fletcher Insulation – Discounts and rewards for the whole family!
Ongoing training and development
Endorsed at the Innovate Stage of our National Reconciliation Plan
Proudly partnered with The Smith Family - supporting youth Education

If you are someone who understands what it takes to be successful in a busy environment, not afraid to make decisions, and confident in delivering exceptional results and have the desire to join a brand that genuinely cares about you – APPLY TODAY

Youtube Video