Showhome Coordinator (Auckland)

  • Job Type:Part time
  • Category:Customer Service
  • Business Group:Residential
  • Location:Auckland
  • Job Reference:
  • Closing Date:23 Feb 2020


About Us
As one of New Zealand's leading residential developers and builders, we have a strong history and a strong commitment to providing quality new homes for New Zealanders.  The Fletcher Residential and Land Development division has been an integral part of the Fletcher Building family for over 100 years.  Our reputation hasn't grown overnight, James Fletcher built his first weatherboard home in Dunedin in 1909 and the home still stands today, an ever-present statement of our craftsmanship and attention to detail.

Today's housing market is in a dynamic space and we are growing significantly, we are experiencing growth year on year and are projected to build even greater volumes over the coming years.  So, it is a good time to join our company, our branch, our team and be part of this journey.

Due to a promotion within our branch, we have an opening for a Show Home Co-ordinator to join our team. 

The Role
This role provides cover & support for our sales team on the weekends - so the working days are Saturday and Sunday, 9am to 5pm.
The role will be based at any of our show homes, which are based at Swanson to Red Beach, so you need to be comfortable working in different locations each weekend, as is required by the roster. 

This is an ideal role for someone who offers a genuine interest in new homes and the housing market, along with a passion for great customer service. In this role, you will be the first person many prospective buyers will meet, so it is vital that you set them at ease and ensure that they leave our showhome feeling impressed and positive about their experience (which shouldn’t be too hard as our new housing developments are pretty spectacular)!  As such, you will be someone who takes pride in being professionally presented and this paired with your strong interpersonal and out-standing verbal communication skills will see you shine.

Along with meeting and greeting prospective clients, you will answer any basic queries they may have (we will, of course, equip you to be able to clarify any of this information). You will also collect details in a register and enter these into our customer database during quiet periods and you will help the Sales Consultants to identify any strong leads they need to follow up on.

About You
Some of our most successful people in this space are individuals who are semi-retired but who enjoy the ability to continue to work in a role which will allow you to meet and greet people and ensure they have an excellent customer experience. Alternatively, individuals from the retail and hospitality sector who are used to working weekends and in environments where the customer is your top priority have enjoyed the opportunity to join our team. In essence, we are very open whomever the successful individual might be (we are a pretty open-minded bunch!) as long as you meet the criteria we are looking for and you can commit to the hours and days of work as outlined. 

Training will be provided in relation to our range of homes and the products utilised, combined with questions you can answer and those that you will need to pass to the Sales Consultant.  And who knows…this role may lead to other opportunities across our wider business, depending on your aspirations and interests!

You will bring motivation, energy, positive attitude, and a smile to this high performing team.

If you would like to be considered for this role, you'll be eligible to work and live in New Zealand and must submit your details online and complete the online application form.