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General Information

Job Type
Customer Service
Hawke's Bay
Job Reference
Posted Date
Closing Date


Our Mico Hastings store is a busy commercial branch, providing trade solutions to a loyal trade customer base, including home builders and the local business sector. 
Mico New Zealand is a leading supplier of plumbing and bathroom products to the trade, retail and commercial sectors, with 70 branches and around 550 employees throughout New Zealand.

About the role : 

Join our Hastings team, working 20h per week across Thursday to Saturday. The position is permanent part-time.

Reporting to the Showroom Manager, you’ll play an integral role within our showroom where you will offer product support and design solutions for our stunning front-of-wall bathroom products. You will be our customers’ first point of contact, so you’ll need to ensure that your customers, who are made up of tradies, businesses and homeowners, are greeted with a cheerful smile and exceptional service. 

You will be responsible for maximizing bathroom sales as well as promoting exclusive product offers whilst keeping up to date with the latest plumbing/bathroom trends and inspiring our customers with a winning in-store experience. 

While most of your role will be in the Showroom, the nature of working in a small team means you may also be needed to assist filling in here or there on the odd occasion, such as with Counter Sales. You’ll have the chance to learn our products, and this will give you the chance to progress in the branch, the business and the organisation. 

About you : 

•       Proven experience in a customer service and/or retail sales environment
Strong interpersonal skills with a bubbly personality 
Ability to build rapport with people from all ages and backgrounds
Motivated, self-driven and able to work independently
A strong focus on performance and dedication to support our valued customers
Competent computer and numeracy skills
Proactive and able to think on your feet and under pressure

What we can offer you:

In return, we’ll offer you a great competitive package, excellent opportunities for training and development, and a strong and support team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for career training and development, plus big-company benefits, such as an Employee Education Fund and an exciting and forward-thinking new Parental Leave Policy.

Please note: A full pre-employment medical, including drug test and criminal background check will be required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.