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General Information

Job Type
Permanent
Category
Customer Service
Business
Mico
Location
Canterbury
Job Reference
38126
Posted Date
18-Sep-2024
Closing Date
16-Oct-2024

Description

About the role:
Reporting to the Branch Manager, you’ll play an integral role within our showroom where you will offer product support and design solutions for our stunning front-of-wall bathroom products. As the first point of contact, you will interact daily with our customers who are the heart and soul of our business.

Daily you will be responsible for –
  • Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information.
  • Processing sales 
  • Play an integral part of growing sales within this department 
  • Merchandising and run instore promotions 
  • Assist customer with any returns or repairs 
  • Monitoring inventory and cycle counts. 

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, 8am-4.30pm per week. 

About you
To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. 
  • Plumbing or Trade background will be ideal but not essential
  • Proven experience in a customer service and/or retail sales environment/inwards goods/Warehouse experience
  • Strong interpersonal skills and ability to build rapport to support our valued customers
  • A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
  • Be confident with computers and learning new systems
  • Great attention to detail and be organised.

Our benefits: 
  • Competitive hourly rate and Staff-buying privileges
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employment Education Fund
  • Health & Wellbeing initiatives including an Employee Assistance Program. 

Please note – A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.