Showroom Consultant - - 41986 - Fletcher Building

General Information

Job Type

Permanent

Description

The Opportunity

We're seeking passionate individuals who share our love for design and innovation to join us as Showroom Consultant in Adelaide. This role requires showroom experience, a customer-first mindset, and the confidence to take initiative when needed. This role is all about creating meaningful customer experiences—whether in person or through thoughtful follow-up—and helping people feel excited and informed about their projects.

The life of a Showroom Consultant

As a Showroom Consultant, where no two days are the same, you’ll be the face of Laminex, helping customers bring their ideas to life by guiding them through our product range with warmth and confidence. Create an exceptional showroom experience by maintaining high standards, showcasing design expertise, and working closely with builders, architects, and homeowners to deliver tailored solutions.

Your day will include:

Offering inspiration and practical advice for kitchens, bathrooms, laundries, and more.
Creating a relaxed, engaging experience that makes every visitor feel confident in their choices.
Listening to customer needs and helping them choose colours, finishes, and styles that suit their space.
Reaching out to architects and designers via phone and email to share updates on our latest offerings and completing Selection Appointments for key Builders.
Keeping the showroom inviting and well-presented, with samples and displays ready to explore.
Using our CRM system to maintain visit records and keep client information up to date.
Assisting with key trade and customer events.
Working closely with the Team Leader to develop skill set and training as required.
Answering technical questions for a range of our products.

Where your story begins

Like us, you will be at the forefront of building design and demonstrate a pure vision, passion and enthusiasm for creating beautiful contemporary spaces.

You will ideally have prior showroom, colour consulting or building products experience where you are confident in guiding customers through design choices with warmth and clarity.
Certificate or Diploma in Interior Design – or the willingness to obtain and continually learn with the team.
Well-presented, approachable, and experienced in a customer-facing role.
You will bring a positive attitude to every interaction and take a proactive approach to supporting customers and the team
You will have strong communication skills, and the ability to multitask effectively in a fast-paced environment.
Be a team player and be willing and able to jump in and help on a range of tasks with the team.
Proficiency in Salesforce or similar CRM is preferred, and strong computer literacy is essential.

How we service our clients

The role is 25 hours per week (Wed- Fri, 9:00am to 4:30pm and Sat, 9am – 1pm). With exciting new innovations, you’ll support product launches and events, you’ll be part of a dynamic team shaping the future of design. This role is perfect for someone who is looking to return to their design career or seeking a flexible role that fits around family commitments.

At Laminex, we offer more than just a job – we provide a supportive environment where you can grow and thrive. Enjoy career development opportunities, staff discounts, and a strong focus on work-life balance. Ready to take the next step? Apply today and start your journey with Laminex.