Showroom Team Leader/HBK Consultant - Gore - - 40296 - Fletcher Building

General Information

Job Type

Permanent

Description

The Role:

This is an exciting opportunity to step into a dual role which will see you responsible for leading the Showroom team as well as serving customers in our heating, bathroom, and kitchen department.

Daily you will be responsible for –

Lead the retail and showroom team to ensure performance is exceeded and excellent customer service is delivered to our customers
Providing excellent and informed customer service to our Trade and DIY customers
Developing and maintaining relationships with our suppliers and customers
Provide leadership, training and mentoring to our Showroom team and ensure they are supported
Provides accurate quote and designed solution for customers
Support the branch Manager with the day-to-day activities as required by the business

This is a permanent full-time role offering 40 hours a week, Monday-Friday and working one rostered Saturday every month.

About You:

Being customer centric with a passion for exceptional service, you lead by example and have proven leadership experience that engages and encourages your team to do their best.

Ability to thinking outside the box and be bold to ensure overall objectives are met
Leadership experience or strong leadership attributes with the ability to inspire a team
Positive and outgoing personality and thrive in a fast-paced environment.
Have strong communication skills with ability to delegate appropriately
Effective time management, organisation, and great attention to detail
A commitment to continuously review process and implement improvements
The ability to learn new systems and have the passion for design and have a creative flair

Our Benefits:

Competitive hourly rate & Staff-buying privileges
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Programme
Joining an inclusive and diverse team and company

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.