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General Information

Job Type
Permanent
Category
Customer Service
Business
PlaceMakers
Location
Northland
Job Reference
41471
Posted Date
10-Sep-2025
Closing Date
08-Oct-2025

Description

This isn’t your average retail role. As a Showroom Team Member, you’ll be the first point of contact, and the trusted expert our valued building trade customers rely on. From the moment they walk through the door, you’ll deliver tailored product advice, share your knowledge, and create a customer experience that keeps them coming back.
  • Recommend products that suit the needs and preferences of every customer
  • Process sales and returns at the trade counter
  • Merchandising and maintaining stock levels
  • Assist with in-store promotions and display setup
  • Maintain cleanliness and uphold safety standards through general store housekeeping

This is a permanent full-time role offering 40 hours per week Monday to Friday, based at our Kaitaia Branch. 

About you: 
To succeed in this role, you’ll be someone who’s friendly, dependable, and ready to jump in wherever needed. You enjoy working with others and take pride in putting customers first making every interaction a positive one.
  • Bring a strong work ethic and an approachable, down-to-earth attitude
  • Committed to delivering great service to everyone you meet
  • Communicate clearly both verbally and written with solid attention to detail
  • Previous experience in customer service and/or retail sales 
  • Knowledge of building products or the construction industry is preferred

Our Benefits:
  • Competitive hourly rate and staff-buying privileges
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Women in Sales initiative, a dedicated programme whose core focus is on providing opportunities to women in our network to upskill, learn, grow and achieve their personal and career aspirations
  • Health & Wellbeing initiatives including an Employee Assistance Programme
Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.