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General Information

Job Type
Permanent
Category
Information Technology
Business
FletcherTech
Location
Manawatu-Whanganui
Job Reference
37928
Posted Date
30-Aug-2024
Closing Date
15-Sep-2024

Description

About us
The Fletcher Building family is a community made up of people who use all their experience, skills, and individuality to do amazing work. We have businesses across New Zealand, Australia, and the South Pacific.

FletcherTech is Fletcher Building’s Tech Division. The team works together to shape the futures of all Fletcher Building businesses. FletcherTech recognises that people are a team’s greatest asset. With the opportunity to help drive technological excellence for more than thirty businesses across Australia, New Zealand, and the South Pacific, FletcherTech offers one of the most interesting careers in tech.

About the role
This is an exciting opportunity to launch your career in IT space. The System Support Analyst supports the roading applications for the Fletcher Group. These applications include RAMM, M5 Machinery Management, M5 Guardian, Juno Viewer, Juno Intelligence and Guardian Live. This role provides Level 2 technical support, resolving incidents and maintaining ownership of application issues from start to finish. You will be involved in projects including rollouts of new versions of mobile applications.

About you
To be considered for this role, you will ideally be a recent Bachelor of Computer Information Sciences graduate or have at least 1 years’ experience providing IT/application support. You will have a strong customer focus with previous experience working within the road industry environment.
We would require the following:
  • Proficiency in the technical skills required to configure, monitor, maintain and support the Fletcher Building’s Roading Application environment.
  • Strong collaboration with colleagues to deliver a high quality of service to end users.
  • Excellent verbal and written communication skills with a good phone manner.
  • High attention to detail, with strong output and presentation.
  • Knowledge of service management workflow systems such as Asset and Work Manager (RAMM), M5 Machinery Management, M5 Guardian, Guardian Live, Juno Viewer, Juno Intelligence and iCos would be a great advantage

Next Steps
Our people act with integrity, are open and honest and always looking for ways to improve. If this sounds like you, apply now!
The main office for this role is based in Palmerston North but we are also open to applications from anywhere.

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways.