Trade Sales Support/Trade Associates - Dunedin

  • Job Type:Full time
  • Category:Customer Service
  • Business Group:PlaceMakers
  • Location:Dunedin
  • Job Reference:PMK AD/18305
  • Closing Date:02 Feb 2021


Help us build New Zealand! PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.

PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we are currently seeking two sales professionals to join Trade Sales Team as an Internal Key Account Manager based in our Dunedin Branch.


The Role:

As a Trade Sales Team Member, you will ensure that your managed group of trade clients experience the best customer service from start to finish. On a daily basis you will be responsible for –

Customer enquiries by phone and email and in person

Providing your customers with product advice & discussing tailored solutions

Phoning customers to prompt upcoming requirements

Liaising with inventory and dispatch in regards to orders and deliveries

Dealing with suppliers around new products and specifications

About You:

The time-sensitive nature of our customers’ needs requires you to work at pace and input data accurately and within specified time-frames. Your resilience and ability to be solution-oriented even when under pressure will certainly come in handy in this ever-changing environment.

Ideally, you will come from a trade, tele-sales or sales support background and possess an understanding of our products while being fueled with passion for the building industry.

As your role will also see you liaising with other areas of the branch, you must have the ability to build rapport and enjoy a team-focused culture. You’re engaging and flexible with the ability to effectively communicate product and delivery information and have a strong customer service focus with an aim to continuously add value. 


What’s on offer?

This role will be challenging but an equally fantastic foot-in-the-door opportunity to secure a sales position working for one of our largest branches in the country. This is an exciting time to come on our journey as we grow our people and business. You will be joining one of New Zealand’s leading brands offering a competitive salary package, free parking, flexible hours, genuine opportunities for career development and a range of benefits that come with being part of PlaceMakers and the wider Fletcher Building Group.


Next steps:

If you have a strong sales background within the industry, with excellent people skills, a great team attitude, and a willingness to exceed all expectations, then we want to hear from you! 

Please note - A pre-employment medical, including a drug test will be required as well as being fully eligible to work in NZ indefinitely.