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General Information

Job Type
Customer Service
Job Reference
Posted Date
Closing Date


The role:This role will see you providing support to our Account Managers as well as directly managing a portfolio of customer accounts, you will ensure that our trade customers experience the best service from start to finish. 

Daily you will be responsible for -

  • Customer enquiries by phone and email
  • Daily and weekly planning with account managers to ensure all opportunities are captured.
  • Providing customers with product advice, quotes, and pricing information as well as tailored solutions
  • Phoning customers to prompt upcoming requirements, as well as providing advice on PlaceMakers products and service.
  • Liaising with inventory and dispatch regarding orders and deliveries
  • Dealing with suppliers around new products and specifications

This is a permanent full-time role, offering 40 hours a week, Monday-Friday, based in Wairau Park. 

About you:

We are looking for someone with sales support or customer service background. You will need strong communication skills and a high standard of customer service. Be able to work under pressure and organise your time and environment for maximum efficiency. You will need to be computer literate and know your way around a computer. Full training will be given on our in-house computer systems, so you will need to be a keen learner. 

We will ideally be looking for someone who has some understanding and experience relating to the building/Trade sector, however it will be your Sales and customer service skills which we will be most attracted to. 

Our Benefits:

  • Competitive salary
  • Staff-buying privileges
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employment education Fund 
  • Health & Wellbeing initiatives including an Employee Assistance Program
  • Be part of a supportive and inclusive culture 

Please note: A full pre-employment medical, including drug test and criminal background will also be required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.