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General Information

Job Type
Permanent
Category
Customer Service
Business
PlaceMakers
Location
Southland
Job Reference
38570
Posted Date
08-Nov-2024
Closing Date
06-Dec-2024

Description

The Role:
To lead the Drive Thru and Yard team, ensure the team’s performance exceeds set goals, and to deliver excellent service to our building and trade customers when they come through our yard and drive thru area.  

Daily you will be responsible for –
  • Seeks out value-add solutions for internal and external customers
  • Provide the team with clear direction and instructions
  • Assist customers to find any products they require, and help them with any additional queries
  • Carry out cycle counts as required, and move product to maintain appropriate stock levels for customers
  • Proactively review the yard/drive thru layout and make improvement recommendations to the Branch Manager.
  • Actively demonstrate safe work processes, and behaviours and ensure these are followed by all employees and contractors in their place of work
  • Support the implementation of HS&E procedures in the business that meet local standards and Fletcher requirements and support and implement company- wide safety initiatives as appropriate

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday from 7am to 4pm. 

About you:  
We are looking for someone with a previous managerial and building products experience, who is highly motivated to make decisions and act to continuously improve performance and safety measures.
  • Full clean class 1 driver licence and Forklift licence/Experience is preferred
  • Trade/product knowledge or warehousing experience
  • Physically fit and a solid health and safety values 
  • Ability to problem solve and find solutions for customers 
  • Great attention to detail and be organised 
  • Strong interpersonal skills with ability to motivate/influence the team
  • Proficient computer skills
  • Ability to build great relationships with customers, external contractors and team members

Our Benefits:
  • Competitive hourly rate & Staff-buying privileges 
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employment Education Fund
  • Health & Wellbeing initiatives including an Employee Assistance Programme  
  • Joining a inclusive and diverse team and company 

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.