Customer Service/Dispatcher, Christchurch

  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Firth Industries
  • Location:Christchurch
  • Job Reference:FIR/17512
  • Closing Date:05 Mar 2021


Firth is a leading supplier of ready-mixed concrete, masonry products, and premix to the construction industry either directly or through building product distributors. It has over 2,500 active customer accounts and its products are used across all building sectors and environments. Firth has a team of approximately 650 people, working in 85 operational sites throughout New Zealand. It's divided into three main product groups, Certified, Masonry, and Dricon.

Reporting to the Customer Services Manager, this role is primarily responsible for processing Concrete orders. Based in Christchurch, this is a varied role working closely with our customers to manage their bookings. A strong ability around data entry and scheduling is required to manage our concrete plants and fleet efficiently. You will be processing payments, answering queries via phone and email, solving on day issues and at times supporting the wider Christchurch Firth team.

To be considered you must possess the following:
  • Excellent organizational skills and strong attention to detail are mandatory.
  • Experience within a fast-paced busy environment in a similar role would be a definite advantage.
  • Confident working with technology, computers and the Microsoft suite.
  • Able to prioritize workload and manage your time efficiently.  

To apply click, APPLY NOW. Any questions contact Sangeetha on

"We welcome your individuality. We are enriched by so many nationalities, languages, religions, customs and lifestyles.  We are proud of our diversity and see it as one of the things that makes us stronger.