Customer Service/Dispatch

  • Job Type:Full time
  • Category:Logistics/Transport
  • Business Group:Firth Industries
  • Location:Christchurch
  • Job Reference:FIR/19792
  • Closing Date:07 May 2021


Firth is a leading supplier of ready-mixed concrete, masonry products, and premix to the construction industry either directly or through building product distributors. It has over 2,500 active customer accounts and its products are used across all building sectors and environments. Firth has a team of approximately 650 people, working in 85 operational sites throughout New Zealand. It's divided into three main product groups, Certified, Masonry, and Dricon.

Reporting to the Customer Services Manager, this role is primarily responsible for processing Certified Concrete orders. Based in Christchurch, this is a varied role working closely with our customers to manage their bookings. A strong ability around data entry and scheduling is required to manage our concrete plants and fleet efficiently. You will also be processing payments, answering queries via phone and email, solving on day issues and at times supporting the wider Christchurch Firth team which includes Masonry. This is an exciting, fast-paced and positively challenging role and no two days will be the same!

To be considered you must possess the following:

  • Excellent organizational skills and strong attention to detail are mandatory.
  • The legal right to work in NZ indefinitely.
  • Experience within a fast-paced busy environment in a similar role would be a definite advantage.
  • Confident working with technology, computers and the Microsoft suite.
  • Able to prioritize workload and manage your time efficiently. 

To apply click, APPLY NOW or visit Any questions contact Sangeetha on

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