Customer Service Representative

  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Steel
  • Location:Auckland
  • Job Reference:EAS19954
  • Closing Date:08 May 2021

Description:

Easysteel is a major merchant of steel products and services throughout New Zealand. Through a nationwide network of sales centres, it supplies a broad range of world-class brands to the construction, engineering, natural resources and manufacturing industries. We are part of Fletcher Building, a diversified global building industry company.

Our customers are the heart of what we do, and we are looking for an enthusiastic and self-motivated individual to join our Auckland team 

As our successful Customer Service Representative, you will be joining our small and talented team and will be responsible for;
answering inbound calls
professionally handling customer enquiries 
offering solution-based support
providing customers with quotes
processing orders and providing support to our Sales Reps.

This position plays a pivotal part in our organisation and as such you will need to;
have excellent communication skills 
be a strong team player 
thrive in providing a customer service experience that is second to none
pick up and understand technical information, as you will be dealing with a wide range of questions relating to varied product offers

To succeed in this role, 
you will be customer focused 
be confident talking to and influencing people both over the phone and face to face
You will be computer savvy and have good time management skills 
be able to build strong relationships with people at all levels.

In return, you’ll be joining a well-respected business offering a range of benefits and real opportunities for career advancement that come with being part of the Fletcher Group.

If this sounds like you apply online today! 

We are committed to providing a safe and drug free work place.  Successful applicants will be required to pass a drug and alcohol test prior to commencement of employment.

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