Help us build New Zealand! PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.
PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we’re also leading the digital revolution within the industry with new apps and skip the counter options, making it easier for our customers to do business with us!
Due to internal movements and progression, we are currently seeking two office-based sales support professionals to join our Trade Support team based in Masterton. Supporting an Account Manager, you will ensure that our trade clients experience the best customer service from start to finish. Working Monday to Friday 7am-4.30pm you’ll be responsible for but not limited to the following -
- Customer enquiries by phone and email
- Daily and weekly planning with account manager to ensure all opportunities are captured
- Providing customers with product advice & discussing tailored solutions
- Phoning customers to prompt upcoming requirements
- Liaising with inventory and dispatch with regards to orders and deliveries
- Dealing with suppliers around new products and specifications
The time-sensitive nature of our customers’ needs requires you to work at pace and input data accurately and within specified timeframes. Your resilience and ability to be solution-oriented even when under pressure will certainly come in handy in this ever-changing environment.
Ideally, you will come from a trade, tele-sales or sales support background and possess an understanding of our products while being fueled with passion for the building industry.
As your role will also see you liaising with and assisting in other areas of the branch, you must have the ability to build rapport and enjoy a team-focused culture. You’re engaging and flexible with the ability to effectively communicate product and delivery information and have a strong customer service focus with an aim to continuously add value.
What’s on offer?
This role will be challenging but an equally fantastic foot-in-the-door opportunity, this is an exciting time to come on our journey as we grow our people and business. You will be joining one of New Zealand’s leading brands offering a competitive salary package and genuine opportunities for career development as well as a range of benefits that come with being part of PlaceMakers and the wider Fletcher Building Group.
If you have a strong customer service/sales background with excellent people skills, a great team attitude and a willingness to exceed all expectations, then we want to hear from you! Click Apply and we will be back in touch.
Please note - A pre-employment medical, including a drug test will be required as well as being fully eligible to work in NZ indefinitely.