Counter Sales / Internal Key Account Manager - Mico Whangaparaoa

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Mico
  • Location:Whangaparaoa
  • Job Reference:MCO/21047
  • Closing Date:06 Feb 2022


At Mico New Zealand, we’re proud of our history of serving New Zealand communities for the past 75 years. Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction. We are part of Fletcher Building, a diversified global building industry company. With 66 branches and over 500 employees throughout New Zealand, we are the biggest name in plumbing and bathroom supplies. 

Our Mico Whangaparoa store is a well-established and well-performing branch providing trade solutions to a large and loyal trade customer base, residential solutions to home builders and commercial solutions to the local business sector.

About the role:

In this role, you’ll join a stable and well-performing branch and enjoy the variety and opportunities of working in a small and experienced team, within a large organisation.

Reporting to the Branch Manager, this is a busy role that will see you bring your drive and enthusiasm for Sales excellence, working behind the Trade Counter, ensuring that your customers are greeted with a cheerful smile and exceptional service. You will also manage an existing SME customer portfolio, with plenty room for growth within the region. Apart from some walk-in homeowners, your customer base will be made up of tradies and businesses, and for them service is critical.

While most of your role will be Counter Sales and Account Management, the variety of all roles in the branch means that you will spend some of your time in the warehouse and on the odd occasion, delivering to our customers. You’ll have the chance to learn our products and this will give you the chance to progress in the branch, the business and the organisation. Product or industry knowledge would be a real bonus, but we have heaps of great training materials, if you’re a willing learner!

This is a permanent, fulltime role, working Mondays to Fridays.

About you:

To shine in this role, you’ll bring a customer-focused attitude and strong work ethic to the business, and be prepared to work closely and flexibly with the rest of our team. The ability to build rapport and relationships should be your strength. Your knowledge of the industry or related industries will be a huge benefit, but being an agile learner will serve you well. You’ll be solutions-focused as well as customer-centric, by nature.

Some manual handling is required, so you’ll need to be physically fit. A full, clean class 1 drivers’ licence is required, and a forklift licence would be a real bonus!

About what we can offer you:

In return, we’ll offer you a good package and opportunities for progression, excellent training and development, and a strong and supportive team environment. As Mico New Zealand is also part of Fletcher Building, there are great chances for career development, plus big-company benefits.

Applications close on Sunday, 6th February 2022 (unless the role is filled sooner).

Please note:  
All offers of employment, will be conditional upon vaccination proof being provided.
A full, clean New Zealand drivers’ licence is required.
A full pre-employment medical, including a drug test, will be required. 
You must currently be legally entitled to live and work permanently in New Zealand, to be considered for this role.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.