Customer Service Representative - Mico East Tamaki

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Mico
  • Location:Auckland
  • Job Reference:MCO/22114
  • Closing Date:22 Oct 2021


Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail, and commercial customers with a reputation for quality and customer satisfaction.

About the role: 

Reporting to the Branch Manager in our East Tamaki branch, this is a full-time position working Monday to Friday and rostered Saturday one in every 3 - 4 weeks.

This is a varied and hands-on role where you will be on the Trade Counter supporting our trade customers, as well as maintaining stock accuracy and picking, packing, dispatching customer orders, and delivering to our customers ensuring that we provide exceptional service and achieve our goal of “Mico Makes it Easy”. 

On a day to day you will be on the Trade Floor:

  • Assisting customers on the trade counter.
  • Supporting the team to ensure our customers are receiving an exceptional service
  • Putting stock away
  • Safely loading and unloading the delivery vehicle
  • Delivering of goods to our customers
  • Receipting inwards goods
  • Picking and packing orders

To be considered you must possess the following: 

  • Hold a Full Class 1 NZ Drivers Licence  
  • Have excellent organisation skills  
  • Provide exceptional customer service  
  • Be physically fit as manual handling and heavy lifting involved 
  • A forklift license with F endorsement is beneficial but not essential 

What we offer:

We are a small but fun team and have a lot going on. You’ll also be joining the market leader and a well-respected business that can offer a range of benefits and opportunities for career advancement that come with being part of the Fletcher Group. 

As part of the recruitment process, you may need to undergo a pre-employment medical and drug and alcohol test. 

If this sounds like the next step you are looking to take, please click apply! 

We do not have an application close date as we are reviewing applications as they are received, so please don't delay if this opportunity is of interest to you