Customer Service Representative - Mico Queenstown

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  • Job Type:Part time
  • Category:Customer Service
  • Business Group:Mico
  • Location:Queenstown
  • Job Reference:MCO/22263
  • Closing Date:22 Oct 2021


Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction. We are part of Fletcher Building, a diversified global building industry company. 

With over 60 branches throughout New Zealand we are the biggest name in plumbing and bathroom supplies. We are also part of Fletcher Building so for you that adds up to great training and future career development, plus excellent company benefits.

About the role:

As the face of our brand in our Queenstown branch, working 30 hours per week, you will support our branch across both the Trade Counter whilst also having the flexibility to deliver our customer orders to site. Your responsibilities include:

  • Customer service to our valued trade customers
  • Processing sales and answering phone enquiries
  • Picking and packing orders 
  • Providing customers with all-round solutions while exceeding their expectations.

You will also be responsible for maintaining our delivery vehicle to a high standard, safely loading and unloading the vehicle and ensuring that our plumbing and bathroom products are delivered safely onsite to our customers in a professional and timely manner and within expected time frames.

We are a close knit team who get on well together and are motivated to succeed so you’ll be a like-minded individual who thrives in a fast-paced environment but remain calm under pressure and work well with others to achieve our goals. 

To be considered you must possess the following:

  • Exceptional customer service skills to deliver a high level of customer service
  • Excellent problem solving skills to resolve customer enquiries
  • Be a team player who works well with others to achieve team goals
  • Be a fast learner to pick up product knowledge and new technologies and systems
  • Full clean Class 1 Drivers license is a must.
  • Physically fit, as you will be helping load and unload up to 20kg

Please apply by pressing "Apply Now". Please do note, as part of the recruitment process, you will be required to under a pre-employment medical including drug and alcohol test.