EUC Analyst

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  • Job Type:Full time
  • Category:Information Technology
  • Business Group:Group Technology
  • Location:Auckland
  • Job Reference:FBC/22985
  • Closing Date:29 Jul 2022

Description:

About us
At Fletcher Building, we are committed to attracting the best talent, developing our people, and creating engaged and high performing teams who deliver great results for our customers. We are a community made up of people who use all their experience, skills and individuality to do amazing work. We are listed on both the NZX and ASX and have some 30 businesses across New Zealand, Australia and the South Pacific. 

About the opportunity
You will be responsible for technical support of end user devices such as desktops, laptops, printers, and handheld devices across the Fletcher Building Group. Your responsibilities will include device configuration, diagnosing technical issues, and repairing / replacing devices when needed, engaging support vendors, providing executive support while on-site, occasional site visits and meeting room support. You will take ownership of issues from start to finish as well as escalating them as and when needed.

As part of Fletcher Building Group technology, there are always opportunities to upskill yourself, get involved in work that will challenge you and help you grow.

About you
To be considered for this role, you will need to have experience in the End User Compute / Desktop Support space. Advanced knowledge and skills in SCCM is a must-have, while relevant IT qualifications and certifications such as MCP, MCSA, and ITIL will be advantageous. We’re looking for someone who enjoys working in a collaborative environment and is confident communicating at all levels including translating technical speak into common business language. More importantly, we’re looking for a problem solver who can analyse and put structure in ambiguous situations while providing top-notch service for our end users.

We value your experience and skills, and to make it here you will also need to demonstrate the qualities we value as an organisation. We are looking for people who thrives working in a team environment, who are there for each other during challenges and successes. Our people are passionate about performance. They put the customer first and are always thinking about innovative ways to solve business and customer needs. Our people act with integrity, are down to earth, open and honest and always looking for ways to improve.

If this sounds like you, then apply now.

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