Assistant Branch Manager - Mico Henderson

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  • Job Type:Full time
  • Category:Sales
  • Business Group:Mico
  • Location:Auckland
  • Job Reference:
  • Closing Date:28 Nov 2021


An exciting chance to lead a team of people passionate about Why we do what we do
We’re on a new Path to Success, so join our Journey
Permanent, fulltime role based at our Henderson Branch
Attractive package including incentive bonus and large organisation benefits 

At Mico New Zealand, we’re proud of our history of serving New Zealand’s communities for the past 75 years. Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction. We are part of Fletcher Building, a diversified global building industry company. With 66 branches and over 500 employees throughout New Zealand, we are the biggest name in plumbing and bathroom supplies. 

Our Mico Henderson store is a well-established and well-performing branch, boasting a beautiful showroom while also providing trade solutions to a large and loyal trade customer base, residential solutions to home builders and commercial solutions to the local business sector.

About the role:

We have an exciting role, where you’ll join a stable and well-performing branch and enjoy the variety and opportunities of working in a small and experienced team, within a large organisation. At our Henderson branch, we’re committed to improving our customer experience, and we want our staff to have the same passion. We have a new Branch Manager, and we’re on a new path, so come and join our journey!

Reporting to the Branch Manager, the Assistant Manager role works closely alongside the branch team. You will help to lead the branch’s team through planning, motivating and coaching, to achieve and better the branch’s financial targets and maximising sales opportunities. Your relationship skills will prove invaluable, as you collaborate with your team and your peers, as well as building and strengthening relationships with key customers and stakeholders.

This is a permanent, fulltime role, working Mondays to Fridays, either 7am to 4pm or 8am to 5pm, with rostered Saturdays (one-in-three).

About you:

To shine in this role, you’ll bring a customer-centric and solutions-focused attitude to the business, and be prepared to work closely and flexibly with the rest of our team. The ability to build rapport and relationships should be your strength. Your knowledge of the industry or related industries will be a huge benefit, but being an agile learner will serve you well.

A strong personal and work ethic is essential, and you’ll operate according to the importance of giving your word to your customers, and making them and their needs your priority. Being able to build positive work relationships with the team and work collaboratively with them, will contribute to your own success as much as to the success of our branch.

With a collaborative leadership style, you will know how to get the best out of people and will enjoy seeing others grow and succeed. You’ll model a strong customer service culture and build and foster positive relationships between the branch team and the sales team in the region, to ensure high level service delivery. Essentially, your can-do, customer-centric and solutions-focused attitude will pave the way to your success, and the success of your team and branch.

About what we can offer you:

In return, we’ll offer you a competitive package, excellent opportunities for training and development, and a strong and supportive team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for training and career development, plus company benefits.

Applications close on Sunday, 28th November 2021 (unless the role is filled sooner). 

Please note:  
A full, clean New Zealand drivers’ licence is required.
A full pre-employment medical, including a drug test, will be required. 
You must currently be legally entitled to live and work permanently in New Zealand, to be considered for this role.