Trade Sales Support - Te Rapa

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:PlaceMakers
  • Location:Hamilton
  • Job Reference:PMK 24071
  • Closing Date:21 Jan 2022

Description:

Help us build New Zealand! PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.

PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we are currently seeking a sales support professional to join our Trade Support team based in Te Rapa. 

The role:
Due to an internal promotion, our close-knit and supportive Trade Sales Support team have a couple of positions available.  This will be a busy yet varied role where you will be responsible but not limited to the following  - 

Receive incoming calls from trade customers
Give advice on PlaceMakers products and services
Follow-up customer inquiries and orders with the dispatch area.
Source and Order special goods
Handle general price enquiries
Provide backup service for Account Managers

About you:
The time-sensitive nature of our customers’ needs requires you to work at pace and input data accurately and within specified timeframes. Your resilience and ability to be solution-oriented even when under pressure will certainly come in handy in this ever-changing environment.
Ideally, you will come from a trade, tele-sales or sales support background and possess an understanding of our products while being fueled with passion for the building industry.
As your role will also see you liaising with other areas of the branch, you must have the ability to build rapport and enjoy a team-focused culture. You’re engaging and flexible with the ability to effectively communicate product and delivery information and have a strong customer service focus with an aim to continuously add value. 

What’s on offer?
This role will be challenging but an equally fantastic opportunity to secure a sales based position. This is an exciting time to come on our journey as we grow our people and business. You will be joining one of New Zealand’s leading brands offering a competitive salary package, genuine opportunities for career development and a range of benefits that come with being part of PlaceMakers and the wider Fletcher Building Group.

Next Steps: 
To express interest please submit your CV for review, if selected as part of our longlist you will be invited to complete video responses outlining why the position is of interest to you and what you can bring to the table.

Please note: All offers of employment are now conditional upon Covid-19 vaccinations as part of our mandate policy.  A full pre-employment medical, including drug test will also be required as well as the legal right to work in NZ indefinitely.


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