Trade Support Team Member - Invercargill

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:PlaceMakers
  • Location:Invercargill
  • Job Reference:AD/25764
  • Closing Date:04 Oct 2022


Do you have some knowledge of the building industry?  Do you want to be part of a team that works hard but also enjoys having a laugh?  Then PlaceMakers Invercargill could be perfect for you.

PlaceMakers Invercargill is seeking a Trade Support Team Member to join their busy team servicing our valued commercial and trade customers.

The Role:

Working closely with our Account Managers, you’ll provide relevant and accurate pricing information so they can also deliver a positive customer experience from start to finish. This is a very busy role in a fast-paced environment with plenty of variety. The working hours are between Monday and Friday, with flexibility. Daily responsibilities will be –

Receive incoming calls or emails from trade customers
Daily and weekly planning with account managers to ensure all opportunities are captured
Providing customers with product advice & discussing tailored solutions
Follow-up customer inquiries and orders with suppliers and despatch
Handle general price enquiries 
Source and Order special goods
Liaising with inventory and dispatch regarding orders and deliveries
Dealing with suppliers around new products and specifications

You will be part of our wider customer service and sales team where you will make sales-related calls to trade and commercial customers, provide quotes/pricing, process orders, follow up on deliveries, source specialty products and resolve customer enquiries. 

About you:

You’re a vibrant individual that is self-motivated, highly organised and able to work under pressure. Ideally, you’ll have previous experience within a sales or customer service environment with excellent communication skills and attention to detail ensuring that our customer remains at the centre of everything you do.  Previous experience in the building industry is preferred. You love working at a pace and providing solutions.

What’s in it for you?

This role will offer an opportunity to demonstrate your ability to help increase sales for the branch, opening doors for further career opportunities within our wider business. You will be joining a well-respected company that offers a competitive salary with a range of benefits and opportunities for career progression that come with being part of the Fletcher Building Group.

Next Steps: 

Opportunities like this do not come along very often and these are limited. To express your genuine interest please submit your CV for review and one of our team will get in contact to talk more! 

Please note - A pre-employment medical, including a drug test will be required as well as being fully eligible to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.