Telesales - Entry Level

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Firth Industries
  • Location:Auckland
  • Job Reference:FIR/26186
  • Closing Date:02 Jun 2022


Be the voice at the end of the phone...

What we can offer:

  • Entry Level Role that can lead to greater things
  • $55,000 + laptop + mobile
  • Career advancement opportunities
  • Employee benefits – Employee Education Fund, deals and discounts
  • Penrose based

Role responsibilities:

  • Be the front person to our customers by providing advice on all Firth products and services
  • Follow-up customer inquiries and orders with the dispatch area
  • Source and Order special goods
  • Handle general price enquiries and increases
  • Provide backup service to our busy Sales Managers

This is what we are looking for: 

  • Previous outbound sales but not essential for the role
  • Excellent communication skills written and verbal 
  • High standard of customer service and the ability to solve problems effectively and promptly
  • Results driven to ensure achievement of agreed sales targets, KPI goals and objectives
  • Be able to work under pressure and organise your time and environment for maximum efficiency

This role will offer an opportunity for career development and personal growth.  You will be joining a well-respected company offering a range of benefits and opportunities that come with being part of Fletcher Building.

About us:

Firth has been supplying concrete and masonry products to the construction industry for over 95 years. Our strong customer relationships and passion for innovation make Firth New Zealand’s leading concrete supplier.  

Comprising of three businesses, Certified Concrete, Masonry and Dricon, our products are sold either directly or via our channel partners who operate in the infrastructural, commercial and residential construction markets. Firth Concrete is the business our customers can trust to deliver great service and products, with the commitment to doing this in the most sustainable way possible.

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We welcome your individuality. We are enriched by so many nationalities, languages, religions, customs, and lifestyles. We are proud of our diversity and see it as one of the things that make us stronger.