Showroom Consultant - Kapiti

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:PlaceMakers
  • Location:Paraparaumu
  • Job Reference:AD/27402
  • Closing Date:13 Oct 2022


About the role:

This is a mixed role where you will be the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our business. In addition, you will be responsible for maximising the Heating, Bathroom, and Kitchen sales by providing excellent service to our Trade and Retail customers

This includes helping customers find and select products, providing product knowledge advice and completing all stock-related tasks.

Daily you will be responsible for –
  • You will build effective relationships with our Trade and Retail customers by offering product support, technical information, and interior design solutions. 
  • You will be a people person thriving most when supporting our customers, so they get a winning in-store experience. 
  • You will also play a vital part in direct sales with customers, getting orders pulled and ready for dispatch, and merchandising and maintaining aisles within the showroom.
  • You will discuss building materials, themes, colours, patterns, and room layouts with a client and produce sketches and drawings based on what your client tells you he or she wants.
  • Consulting with clients via phone and email
  • Seeking out value-add solutions for internal and external customers

Skills and Experience:
  • Proven Customer Service or Retail Sales experience, confident and clear and accurate communicator who can deal with challenging demands and time frames.
  • Experience in designing Kitchens, bathrooms, laundry, flooring, and wardrobes would be ideal, but not essential!
  • You must be polite, and professional and will be accommodating when assisting our customers.
  • We are looking for someone with a high standard of personal presentation and excellent verbal and written communication skills.
  • You will need to have excellent time management skills to meet tight deadlines and company targets. 
  • Intermediate to advanced experience with MS Excel and other computer programs is desirable.

About PlaceMakers and our Benefits

PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.

We offer an Employee Education Fund (EEF), where funding can be obtained for employees and family members to study and/or extend their learning further.

This role is working Monday to Friday 8.00 am – 4.00 pm, including two rostered Saturday shifts per month.

How to Apply

Opportunities like this do not come along very often and these are limited. To express your genuine interest please submit your CV for review and one of our team will get back to you!

Please note - A pre-employment medical, including a drug test will be required as well as being fully eligible to work in NZ indefinitely.