Customer Service/Sales Coordinator - Mico Wanaka

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Mico
  • Location:Wanaka
  • Job Reference:MCO 28007
  • Closing Date:06 Apr 2023


Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction. We are part of Fletcher Building, a diversified global building industry company and the biggest name in plumbing and bathroom supplies. 

An exciting role at our Mico Wanaka branch where you’ll join an awesome tight-knit team and enjoy the variety and opportunities of working with a fun and experienced crew within a large organisation.

Reporting to the Branch Manager, this is a permanent full-time position working Monday to Friday and located in our brand new, purpose built, showroom. You will play an integral role providing internal sales support to maximise sales opportunities and build long-term customer relationships. You will be based front-of-house in our Showroom and will be our customers first point of contact, working closely with our trade and retail customers, creating quotes and orders, whilst offering exceptional customer service.

You will be responsible for understanding customer needs and providing professional solutions; generating sales; meeting sales and margin targets; contributing to sales budgets and strategies for future business opportunities, whilst keeping up to date with the latest plumbing/bathroom trends and improving your product knowledge.

To shine in this role, you’ll bring a customer-focused attitude and strong work ethic to the business and be prepared to work closely and flexibly with the rest of our team. The ability to build rapport and relationships should be your strength and you’ll be IT savvy too. Experience in a sales or retail environment would stand you in good stead for this role, but your attitude and an interest in our industry is what really matters.

We are a close-knit and fun-loving team, looking for someone with a confident, out-going personality and a good sense of humour – someone who is prepared to get stuck in with whatever is thrown at them and who can have a laugh with and at us and not get easily offended!

In return, we’ll offer you a great hourly rate and you will have the opportunity for on-going training and development as well as a solid career path with career progression.  As Mico New Zealand is also part of Fletcher Building, there are great chances for career development, plus big-company benefits.

Please note, a full pre-employment medical, including a drug test, will be required and you must currently be legally entitled to live and work permanently in New Zealand.

This is a great opportunity for career development! If you have a passion for detail with excellent communication skills and a willingness to exceed all expectations, then we want to hear from you! 

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.