Desktop Engineer

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  • Job Type:Full time
  • Category:Information Technology
  • Business Group:Group Technology
  • Location:Prospect (NSW)
  • Job Reference:FBC/28116
  • Closing Date:03 Oct 2022


About Us
Fletcher Building is an organisation made up of people who use all of their experience, skills and individuality to do amazing work. With over 30 businesses operating in Australia, New Zealand and the South Pacific, we are enriched by many different languages, customs and lifestyles. There has never been a better time to join the Fletcher Building family where our people are proud to say, "We made IT".

About the opportunity
As a Desktop Engineer in the Provisioning team, you will be responsible for the setting up and builds of desktops, laptops, handheld devices, and tablets across the Australia offices of Fletcher Building.  Your responsibilities will include device configuration, diagnosing technical issues, and repairing/replacing devices when needed.  You will take ownership of issues from start to finish as well as escalating them as and when needed. 

You will need to be based on site in Prospect full time (Monday-Friday).  As part of Fletcher Building Group Technology, there are always opportunities to upskill yourself, get involved in work that will challenge you and help you grow.

About you
To be considered for this role, we’re looking for someone who enjoys working in a collaborative environment and confident communicating (both written and verbal) at all levels including translating technical speak into common business language. Customer service is paramount, so you must always be punctual and professionally presentable. 

Technically, you will have advanced knowledge and skills with Windows 10 – especially from a support perspective. Microsoft Endpoint Manager experience (SOE deployment, application packaging/deployment) is a must have, as is SCCM experience.  Relevant IT qualifications and certifications such as MCP, MCSA and ITIL is highly advantageous. ServiceNow is our ticketing system, so it would be ideal if you are proficient in having used it already. Just as important though, we’re looking for a problem solver who can analyse and put structure in ambiguous situations while providing top notch service for our end users.

What's next?
Click Apply now to showcase your skills and carve out a rewarding career path with the team at Fletcher Building.

As an Equal Opportunity Employer, we strive to create an inclusive and zero harm environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways.